The last time this happened…

Its one of those meetings that will live with me forever. I can picture it now. It was Sydney, early in 2009. I had been working for a luxury cruise business over there, managing the sales and marketing team for a little over a year. It was a dream job. The business...

LOCKDOWN!

This week, I thought I’d write a blog about coronavirus because, well, what else am I going to do? I’m going to start writing about it anyway, not quite sure where it will end up – which is quite fitting!  It’s 9pm on Monday night, the end of the first day of...

Do you know your customers?

No, I’m not going to write about Coronavirus. I’m sick of Coronavirus. Not sick with Coronavirus (yet) but sick of the 24/7 news cycle about it. So I’ve washed my hands (again!) and thought I’d write – or ramble – about something...